Do I have to take a level test?
Yes - it is free, takes thirty minutes, and we run it online or at any of our campuses. It lets us place you in a group at your CEFR level or match you with the right tutor.
How many people are in each group?
From four to eight learners, always grouped by CEFR level. Never more than eight.
Are the teachers native speakers?
Yes - native speakers or fully bilingual, trained in-house with CELTA, DELTA or equivalent certifications.
Can I take lessons online?
All formats are available online except where the experience requires presence (full-day immersion with lunch with the tutor, for instance). Most learners pick a mix.
Can I change my start date or pause the course?
Yes. Group courses start on fixed dates each month. Private 1:1 and immersion weeks can start whenever you choose. You can pause up to two weeks in any 12-month period for free.
What does the enrollment fee include?
All prices include 22% VAT. The €80 enrollment fee is added once on your first booking (it covers administration, course materials, your learner record).
How do I pay?
Online via Flywire (140+ currencies, secure international payments) or by bank transfer. The booking wizard generates a Flywire link with the right amount and your details already filled in.
When does the course start?
Usually within seven to ten business days of your booking. Sooner if you can move on short notice and we have a tutor available.